Miss leading salesman. Insisted on speaking to me when my career told them I was having a bad day. When I got to the door rep stated he was here to upgrade my Smart meter as I am on the British gas frist roll out from years ago. Fast talking got his foot in the door as I thought he was here on behalf of British gas to upgrade my meter. Started confusing me with a load of information while tapping through my meter stating the upgrade will give me a cheaper tariff, that I was a good customer and would I except an upgrade for cheaper energy plus no service charge. Before I know it the company phoning me asking fast questions with him prompting me to say yes or no to the questions as I'm hard of hearing, disabled and fully loaded to the eye balls on pain killers. Woke up this morning with a clear head land functions to see the Utilita booklet and realising what I had done or gotten myself into. Seven hours trying to get through to a person to cancel this as supposedly there is a fourteen day cooling off period yet written on this booklet there's a date for seven days time. Goodness knows what that's for!! Have even sent an email to try and cancel this. You can not get hold of anyone. So leaves me no choice but to contact British gas to block this transfer.