If I could give no stars I would. This company is a joke. I am due a refund and its gone pass the 14 day period. I rang on Thursday to be told first it's not been processed then it has been after I got angry on phone with them. I said if this was other way round you soon take it out my account. It take you 3 days to take a payment out of my bank why do I have to wait 2 weeks and now your saying i have to wait another 14 days for my refund. I rang today and still not been sent and they refused to do a fasttrack payment. I said your taking the mick now I really need that money back. Other than the refund its the lies they tell you