Very poor and unreliable company. Unreliable workers. I had too many problems with Utilita. It came to one point where they told me I had a best of £40k with them on a 6month studio energy consumption. I was worried about this for months and months trying to prove I paid everything correctly (I also was on a direct debit payment method). This not only affected my mental health but also bank records. After moving houses I now keep having the same issue over and over again where I am promised the variable direct debit is set up and I keep having to chase because I always come to find out it actually wasn’t. Too many promises with no action, horrible experience and would never recommend Utilita.