Avoid this company at all costs. I was switched to Utilita on two properties when Eversmart collapsed. I quickly switched to Scottish Power and the problems I have had with this company over final billing is unbelievable. On one account I was being over charged in excess of £100. This has now been resolved with compensation. Another account is still on going over 5 months from leaving. It has resulted in numerous inflated final and revised final bills being produced due to their own mistakes in billing. When I have provided actual meter readings these have been ignored. The company is difficult to deal with. Many of the staff are polite but seem incompetent in trying to sort out customer problems. The management of the company shows little accountability.
5 years ago
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