Worst company I have even dealt with. Bill incorrectly do not help complete scammers! Miss old me there products charging more than DOUBLE my previous provider charged me. I have solar panels yet they will not investigate send a engineer or apply the metre reading I gave! Never send me documents that I request. Ignored the subject access request I sent in MARCH. Lied on the ombudsman complaint they are absolute crooks customer service is shocking they are abusive rude and unbelievably unhelpful. Paid a bill I shouldn’t have just so that I can get away from them. Cut my supply of numerous times never make up for anything they do. 90%of these reviews are guaranteed a fake STAY AWAY GO WITH EON THERE RATE AND SERVICE ARE AMAZING COMPARED TO THESE SHARKS YOU NEED SHUTTING DOWN