How do you get UW to update bills and stop charging estimated readings even when you are sending the same meter readings every month showing no usage and you are paying the monthly standing charge? Beyond a joke to get threatening letters and final reminders on money that is not owed. If UW is going to send bailiffs and get a Court order for £43.47 that is not owed then I will happily have my day in court and pursue recovery of my costs and the harassment being perpetrated. Whilst we are at it I will endeavour to stop paying standing charges on an empty property. What a shower of crooks!! I have written two UW (no reply as yet) and I have tried to ring on several occasions but get the same excuse that they are very busy, so no pick up. How do UW survive? Only by using dubious means to extract money that is not owed by my experience.