It is the worst running business in England and honestly,1 star for their rating is too generous!!! In Feb 2022 we contacted this company .For 1 month they could not install WiFi,they sent us about 7 sim cards,every time previous one was cancelled because of some issues and miscommunication in their system. We spent about 15 hours total on a phone with their call centre. And they still couldn't arrange their staff to come to our house and install WiFi!Eventually we get fed up and cancelled a contract with them.Even cancellation process took 3 hours on a phone...Even after cancellation they still send us sim cards and now they sent us outstanding bill of 89£ for a services that we never used!!!Honestly it is shocking. Unprofessional horrible service.