Unfortunately my poor elderly mother is with UW, we are trying to submit meter readings and reduce the budget payments from £250 a month on a one bedroom flat, without consulting her they increase them ! I have now been sat on the phone nearly 2 hours waiting for them to answer, it is very poor they expect their customers to sit and wait to get through, UW does not look after its customers and definitely do look after the elderly from my experience. Steer clear of this company unless you are prepared to sit wait hours to talk to anyone and are bored.
2 years ago
Utility Warehouse has a
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