Awful awful awful service and company. Myself and my partner registered with UW before we had even moved into our house. It’s now been almost a MONTH with no wifi because they cannot seem to get any engineers to turn up. They have no contact with the people coming out to the houses so they’re literally just making empty promises to you down the phone so you think something is going to happen! We’ve supposedly had two appointments booked now but we wouldn’t know because no one’s turned up! I’ve also been hung up on after being on hold with multiple customer service employees. Avoid using UW!!! They have no idea what they’re doing!!!!