I moved into my house on 14/09 and left Utility Warehouse for Octopus on 12/10 (28 days). I only used 1 unit of Gas and 9 units of electricity whilst with UW as I was refurbishing the property and it was empty. Have contacted them 6 times and sent photos of meter readings (three times). I still have not had a final bill over two months later and they still say they can't see the readings. Just waiting a few more weeks to get the ombudsman involved. They are a nightmare.
2 years ago
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