So disappointed & frustrating for their billing team who had ongoing over estimated the gas usages despite on-line meter readings were provided (with the smart meters they claimed they could read it). The customer services responded promptly to my issues but the over billing continued. It made it switched to another supplier in the hope to clear/close the account with actual usage. However the final bill was estimated again with high & over estimation. So I paid hundreds pounds more than usages & their refunds just stuck there.
2 years ago
Utility Warehouse has a
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