I’ve been trying to get a gas meter installed since November and 3 months later I’m still waiting for an appointment. In the meantime I have been charged twice for a supply I haven’t got. I was promised a refund the first time it happened, that didn’t materialise, just charged me again. UW use a 3rd party company so have no control but this has been the case for ages. They know it’s a total shambles but still are happy to sign up new customers despite this. Zero integrity and zero service. Avoid this company at all costs
2 years ago
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