UW is a terrible company, all of the employees are rude and ignorant liars. They scam you of your money and send bills despite my leaving their company last year and every time they tell me the problem is solved. The following days a new letter comes out and I have to call back again just to talk to another clueless ignorant moron who tells me nothing has been resolved and I must pay despite not even being in a membership with them. In summary avoid UW’s company it is not worth the time or effort and constantly being cut off when trying to tell the employees the reason for your call. As a single parent it is added stress that can be avoided in my life if they would just do their jobs correctly