We have UW for electricity since our last supplier went bust, so we decided to get their boiler cover! Took us 3 months to actually get them to get an engineer for our so called Boiler service, in their policy wording it states Free Annual boiler service, that is the misleading part! What you actually get is a gas safety check, which is not a boiler service, but they say they are in ofgem guidelines and that is legal!! I would have thought that would come under miss selling at least so now we have to pay for someone to service the boiler, They won't be getting our money for their garbage next year