Horrendous customer service.
We were with them for 2 years and had nothing but horrendous service. They were expensive! customer service were always super friendly and helpful on the phone making all sorts of promises of solutions and call backs and putting things in writing for proof that nobody ever ever did! We closed the account 4 months ago and still receiving bills despite paying happily to a new provider.. we contacted to query and again the ‘lovely’ lady on the phone said we shouldn’t be receiving anything more and to ignore any bills.. but they just keep coming! Awful awful awful cannot recommend against this business enough! I’ve never had to call and complain about service this much and they just don’t care or do anything
1 year ago
Utility Warehouse has a
1.5
average rating
from
497
reviews