Moved into a property with a smart meter. Immediately switched supplier. UW have over-charged on the final bill for the switch over period. I presume this is "estimated" but don't see why given it is a smart meter. Their customer service try to advise taking this up with my new supplier and claiming the units are already paid. I don't see why it is the new supplier's issue as they can read the smart meter. It is not hard to bill correctly in my opinion.
2 months ago
Utility Warehouse has a
1.5
average rating
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