I wouldn't even give them one star. Utility Warehouse are sociopaths who seem to seek enjoyment in causing distress to vulnerable people. I have had nothing but problems with them cutting my gas and electricity off for the past two years, leaving me with no access to services overnight in the middle of winter months. They finally transferred me over to a credit meter, which I was relieved so I wouldn't have to deal with them anymore. But no, they want to inflict more emotional stress and damage by sending Churchill Recovery Solutions to my door to 'discuss moving to a credit meter'. I've read online that Churchill Recovery Solutions are bullies and Utility Warehouse have sent them to peoples homes who aren't even in arrears. I am not in arrears and do not owe them any money, so I can't fathom why they would send a recovery agency to my door to discuss moving to a credit meter, when A) I'm already on one now, and B) why can't they pick up the phone and discuss it with me themselves? I have now specified to them that I want to leave and switch energy provider (for the sake of my own sanity before I have a mental breakdown because of them) and they're still acting the goat and not giving me a straight answer when I asked if they'll waive the exit fee for the exceptional amount of stress the consistently cause me. Honestly, do not give this company your custom, unless you enjoy being harassed and made to want to unalive yourself at every interaction.
2 months ago
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Utility Warehouse has a 1.5 average rating from 387 reviews

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