After just over 12 months of promises that we were on the best rate in the country - with bills at £400 and £500 a month - I gave up and moved. Noticed they had overcharged me by £300 and then another £280 on gas. Have eventually got this back - 5 months later. My bills now ??? Well they are £200-250 a month 😡😡 funny that it is half the cost of utility warehouse - don’t know how to check everything out and after two heart attacks in 2 years - I don’t have the inclination to do a thorough investigation. But simple maths tells me I have been ripped off in some way