awful company if there is a problem to sort out. Month and months of back and forth just trying to get them to listen to me that there was a problem with my meter. Eventually when they realised there was a problem its been a whole nightmare getting it fixed and trying to get reimburse for overpaid electric for years! They fobbed me off with a 'goodwill gesture' not even close to anything like what I am due. Down to my health and anxiety issues I have had to accept this as I cannot spend another year back and forth trying to get this resolved. Awful company I would never ever recommend to anyone.