Here's a clear and professional review you can use for UW (Utility Warehouse): --- Review for UW (Utility Warehouse): Very disappointed with the service. The broadband has not been working properly — frequent disconnections and slow speed, making it difficult to work or stream. To make matters worse, the customer service experience was extremely poor. The representatives were rude and unhelpful, and they asked questions in a way that felt more like I was being accused of something rather than supported as a customer. I expected better and will be reconsidering my options if this continues. Waiting for 18 months to finish to get rid of it.