I've been with utility warehouse for over 17 years as a 4 bundle customer, recently moved house but only needing electricity the bills they are sending me are shocking over £200 per month for a 2 bed cottage, no smart meter no budget account, months later finally sorted ,I shall be switching ASAP, customer service 17 years ago phone answered within 13 secs ,today 1 hour if your lucky and don't lose the will to live waiting then asked loads of security questions even though you have been told that they recognise you from your phone number. Their gas and electricity are cheaper yes but Internet, phone line and mobile are more expensive than elsewhere. My advice is shop around and buy everything separately