I was with Origin broadband and LEFT mid-July BUT seems Origin failed to implement this and pass all phone calls to its call centre in South Africa, there they refused to understand this despite 21 phone calls, 2 letters and 15 emails and now completely against my will, have moved me to UTILITY WAREHOUSE.
At utility warehouse (who acquired Origin) I find the same bunch in South Africa are again the call centre – I am seriously stressed with this. It’s like swimming in treacle with them, lies, switching calls, transferring calls without telling you, long waits, calls going dead, text and emails unsigned and no return address - every time you call you have to start at the beginning and patiently explain all over again and again yet NOBODY there seems to understand, want to understand or take responsibility.
Five (5) weeks+ later and still nobody seems to want to do what I want. This call centres performance is in all aspects a truly dreadful way to behave, oh and they are still sending bills.
1 day ago
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