I purchased a back glass for my 2025 CF Moto u10. When I was checking out, it asked for the year make and model of my unit which I provided. They ask for this to ensure that their part will fit your unit. When it arrived, we realized it did not fit. I immediately reached out to customer service and filled out a return form. Within a few days, I received word that I could return for a refund, but that I would have to pay for my own shipping. Shipping ranged between $150-$225 for the size, shape, and weight of the box. The product itself was $250 plus tax which came out to around $270. I would not recommend for anyone to purchase from UTV direct since they cannot provide shipping labels for their customers for returns when it was their responsibility to make sure the part for said unit fit properly.
4 months ago
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