UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,524 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 28th June 2025

Anonymous

1287

Anonymous

Anonymous // 01/01/2019

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“I think it’s wrong that you don’t get all your money back if you return something. Terrible customer service.”

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Posted 6 days ago

“The mud flares I ordered, although we're for a 2021 RZR 900 trail, fit my 2016 RZR trail. They came packaged nicely with instructions and hardware like described and arrived in the time UTV Direct said it would arrive. I'm very pleased with the experience I had.”

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Posted 2 weeks ago

“Good service would use again”

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Posted 2 weeks ago

“SITE WAS FINE. DIRECTIONS FOR INSTALL OF TURN SIGNALS WAS NOT AS GOOD AS IT SHOULD HAVE BEEN.”

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Posted 2 weeks ago

“The website provided excellent filter capabilities that allowed me to narrow down to exactly the parts i was interested in. The order process was easy and delivery was fast. Best of all, after noticing that one of the items I purchased went on sale the next day, customer service credited me the difference to be used on a future purchase. I will certainly use UTV Direct again and will recommend them to others.”

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Posted 2 weeks ago

“Everything shipped fast and the quality is amazing”

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Posted 2 weeks ago

“Great products, quick shipping”

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Posted 2 weeks ago

“Parts were ordered and shipped the next day.”

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Posted 2 weeks ago

“Fast shipping and great quality. Easy assembly.”

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Posted 2 weeks ago

“Worked Great and Fit like OEM .”

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Posted 3 weeks ago

“Excellent customer service and expditious delivery of the goods. Thank you!”

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Posted 3 weeks ago

“Order process was simple;however, return services are extremely poor. Requested a return for an order and still have not received return information.”

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Posted 3 weeks ago

“part arrived prompty and was well packed.. Directions for assembly could have had better closeup pictorials and the velcro straps to secure the wind screen to the roll bars can be engineered a little better.”

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Posted 3 weeks ago

“Website was easy to navigate and find what I needed. Prices seem to be in line with the industry.”

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Posted 3 weeks ago

“All was good. Easy to navigate website”

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Posted 3 weeks ago

“Not installed as of today. Installed. Shopping was simple. Instructions easy to follow. Fit was excellent.”

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Posted 3 weeks ago

“I cut 2 slots in the bottom frame to contour the bend to fit machine tighter. Also added weatherstripping to top of windshield. The machine is AC Prowler Pro/ Tracker 800 operating window. Hardware and instructions were great. I just wanted a tighter fit.”

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Posted 3 weeks ago

“Nice product selection. Ordered a windshield for my Defender. Shipping was free and it was delivered in 4 days.”

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Posted 3 weeks ago

“Great product received it. Good time.”

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Posted 3 weeks ago

“Works great, prettyeasy to install took about 3 hours. bolts for the main frame are too short (2 1/2 inches had to buy eight 3 inch bolts that aded $20 to the cost. But alll and all happy with the product.”

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Posted 3 weeks ago

UTV Direct is rated 4.6 based on 6,524 reviews