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UTV Direct Reviews

4.6 Rating 6,138 Reviews
92 %
of reviewers recommend UTV Direct
4.6
Based on 6,138 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Great service. Great product.
Helpful Report
Posted 2 weeks ago
Nice web site and you can enter your vehicle info etc... But the descriptions of the items can be lacking in details. For example, I purchased a roof from my Polaris Ranger and once I received the item the directions mention the roof is not meant for long distance trailering and suggest that 60 MPH on non HWY roads was acceptable. Non ofthis was listed in the description on the UTV Direct web site. That does not really fly in a state like Texas where you travel long distances on highways with your UTV in tow.
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Posted 2 weeks ago
Awesome service Great products
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Posted 2 weeks ago
UTV Direct has a very wide range of good quality items for your UTV in stock. I wanted a snow plow for my 2023 Can-Am Defender and they had one in stock and shipped it next day. The quality was excellent and they shipped it the day after I ordered it. I would do business with them again and recommend them to anyone wanting UTV parts.
UTV Direct 5 star review on 24th November 2024
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Posted 2 weeks ago
Ordering was good, nice gentleman on the phone. Web site was fine easy to get around on. Shipping worked but tracking package did not. Motoalliance Highland bed cover does not sit flat on bed (won't seal) on the front side of box against cab.
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Posted 2 weeks ago
Received the windsheild very quickly. Installation instructions were very good. I would recommend them to others.
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Posted 2 weeks ago
Orderd snow plow, fits perfect Thanks alot
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Posted 2 weeks ago
Awesome product, simple and firm
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Posted 2 weeks ago
Easy to understand website and quick service and delivery
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Posted 2 weeks ago
Avery good company
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Posted 2 weeks ago
Product did not fit my machine
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Posted 2 weeks ago
I had a few questions about my order and the customer support was very helpful and they got back to me right away! Will definitely order from UTV Direct again!
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Posted 2 weeks ago
Excellent shipping time frames.
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Posted 2 weeks ago
Excellent service. Shipping was fast. Product is excellent. Will be ordering more.
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Posted 2 weeks ago
The mobile version of the website listed a closeout item as being non-returnable at the bottom of the page. When browsing the internet for fenders a search result brought me directly to the part I wanted. I scrolled to Add to Cart and placed my order. I never saw the closeout disclosure until after I initiated the return and was told that it is a closeout item. I then returned to the mobile website and saw it at the very bottom. If I would have scrolled further and saw that I would have never ordered it. This type if information should be displayed first thing on that item's web page. I feel as if I was duped. The customer service after wanted to charge me $45 to for their shipping cost then I was asked to pay a "discounted" shipping label of $52! The total order was only $165 to begin with! The mobile page was badly designed and is deceiving because it allowed me to order before seeing the disclosure at the bottom. I am extremely dissatisfied and will continue to let others know of the poor customer service. This is not how a company brings in future sales, by making a customer pay for what is ultimately a mistake on the company's end. Fix your website so it's CLEAR people know what they're signing up for. I never received a refund and now stuck with this unopened part that I didn't end up needing.
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Posted 2 weeks ago
Great service with timley delivery
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Posted 2 weeks ago
Front and back winshields fit great! The roof we had to buy longer bolts and more spacers for a nicer fit.
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Posted 2 weeks ago
Great customer service as always. Parts arrrived as promised and in good order.
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Posted 2 weeks ago
One of the latches on the door was broken and y’all sent me a new latch promptly.
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Posted 2 weeks ago
Very great customer service, great product
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Posted 2 weeks ago
UTV Direct is rated 4.6 based on 6,138 reviews