UTV Direct Reviews - Read 4,103 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.79 out of 5

UTV Direct 5 star review on 24th September 2021

651

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company will be doing business with them in the future.”

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Posted 1 week ago

“Very happy with customer service, responded with in a timely manner and shipped a replacement asap”

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Posted 2 weeks ago

“very good product, but somewhat improperly represented in the video. Video shows Velcro around the whole product, while there is actually only Velcro on the bottom.”

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Posted 2 weeks ago

“I buy lots of utv stuff so Have no idea what I bought from you. If you would remind people what they bought you may get better feedback.”

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Posted 2 weeks ago

“The parts were delivered in 3 separate order within a few day. The remote didn't work for the winch but the service department was great and sent new parts in a few days. Had a couple crimps on the winch cables that were weak but I recrimped and its working OK.”

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Posted 1 month ago

“Easy to navigate sight and checkout”

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Posted 1 month ago

“Their website said my heater was on stock and now it is 2 weeks later and no heater shipped yet.”

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Posted 1 month ago

“Got the package very fast”

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Posted 1 month ago

“Our purchase was out of stock. The customer service rep was very responsive in letting us know and handled the tefiund within an applicable time.”

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Posted 1 month ago

“Instructions were a bit off. Could have been better.”

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Posted 1 month ago

“just got my order today fast service”

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Posted 1 month ago

“Very helpful”

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Posted 1 month ago

“The windshield was great but the instructions were not good they need to be put in order all you could do was look at the pictures and guess at how it went..”