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UTV Direct Reviews

4.6 Rating 6,522 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 6,522 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Great products and good prices on an easy to navigate web site. Fast shipping & easy to communicate customer service. Definitely recommend.
Helpful Report
Posted 3 months ago
Good experience. Our products did not qualify for free shipping
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Posted 3 months ago
No directions came with the windshield,not handy when you spent $600.
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Posted 4 months ago
Well made and easy install
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Posted 4 months ago
Got it in 1 piece
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Posted 4 months ago
Very easy to use website had lots of choices. Shipping was easy. Received it in just a few days highly recommend.
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Posted 4 months ago
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Posted 4 months ago
Got exactly what I ordered and was really quick delivery.
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Posted 4 months ago
Kudos to the staff / Customer Service. First, I was phoned about a part that was ordered that they believed was incorrect for my vehilce. After a short discussion the order was changed. However, after receiving the product, it turns out that the information that UTV Direct was working with was incorrect. I forwarded photos of the application showing the issue, and they agreed. They issued a Return Label and the item was returned. It took a little longer to receive the credit however - almost 2 weeks.
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Posted 5 months ago
The part I ordered fit perfectly and was of good quality. However, the shipper (Fed-EX)took several days beyond the arrival date to get the part to me. I did track it and it sat at the local terminal for several days before it was delivered. Fed-Ex sited poor weather conditions.
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Posted 5 months ago
Ordering was easy,tracking the shipping could be easier
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Posted 5 months ago
The website was a little unclear if I was ordering the two door or the four-door but the price reflected the two door so I went ahead and ordered it. It came in. Outstanding time was in good shape when I unpacked it only issue I had is I had to cut some of the door panel and some of the style that the door panel shuts to for the window screws cause they were pinching the door from and keeping it from shutting all in all not too bad a fit. Driver side fit really well. Been fooling with the door on the passenger side have a little gap, but it seems to be quiet running down the road at 55.
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Posted 5 months ago
I can't leave a rating because I still haven't got my windshield
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Posted 5 months ago
Good Quality
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Posted 5 months ago
Looking forward to seeing how synthetic fairlead works
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Posted 5 months ago
The shopping and navigation on this site was good. However the item I ordered does not fit our Kawasaki mule although the site seemed to indicate that it would fit. We are having to return the mirror.
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Posted 6 months ago
Good service
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Posted 6 months ago
Pretty good. Always room for improvement.
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Posted 6 months ago
Ordering was easy enough, just can’t track my order.
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Posted 6 months ago
Good product
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Posted 6 months ago
UTV Direct is rated 4.6 based on 6,522 reviews