UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,438 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 27th April 2025

Anonymous

UTV Direct 5 star review on 26th April 2025

Anonymous

1274

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No instructions for putting window shield in.”

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Posted 10 hours ago

“Item was priced right but just took longer to arrive then expected.”

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Posted 3 days ago

“Sent wrong parts”

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Posted 4 days ago

“Bought windshield and roof for Honda utv. Windshield installed ok but the instructions for the roof were poor and it was difficult to make it fit on the utv that it said it was for.”

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Posted 1 month ago

“Product was ok not quite what i expected and no directions at all with product”

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Posted 1 month ago

“The rear windshield kit I ordered and received, is not compatible with my Machine even though your site classified it as compatible with my 23 RZR Trail S Ultimate. When I got to the step of using the plastic fastener system, the hook part DOES NOT fit around my Rollcage frame, thus Wasting my Sunday afternoon. So I'm not happy. If you deliver my items on time, but the items do not fit, then my satisfaction turns to dissatisfied in the blink of an eye.”

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Posted 1 month ago

“Hasn't shipped yet, could definitely work on processing and shipping”

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Posted 1 month ago

“Not enough info on installing product until received. Caused me to return the product.”

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Posted 3 months ago

“It had like 3 dents in it. The box wasn’t damaged so I’m guessing it was from the factory. I used a couple of hammers to straighten it out.”

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Posted 3 months ago

“Fedex took a week to deliver less than 75 miles away!”

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Posted 3 months ago

“The doors are great! there’s just no instructions! YouTube was the biggest.”

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Posted 3 months ago

“We were asked what model we had for utv I said a crew and was sent the short wiring for the winch when I should of been sent the long”

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Posted 3 months ago

“No other input”

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Posted 4 months ago

“It was easy to order and navigate the site. I just wish you didn’t ship with Fed Ex. They are the worst in my opinion. I can’t answer most of the questions because I don’t have it yet. Fed Ex again!”

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Posted 4 months ago

“I was impressed at first but after I received my plow I was not told of the factory back order for the mount, leaving me with a thousand dollar purchase that sat in my drive way for almost a month until a plate came in. Over all easy to deal with, American people on the phone, I’m in happy it took so long but I’ll give 3/5 for having Americans answering the phone!”

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Posted 4 months ago

“The company is good however on shipping my package has been sitting in Ohio at the same place for 5 days. Now. I tell the company about it and they say it'll get to you. Well that's not a very good dang response. Maybe call this stupid post office and figure out why it's sitting in the same place for 5 days. I need my package so that I can file my damn snow. The company didn't really seem to care about my shipping concerns”

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Posted 4 months ago

“Holes did not match up”

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Posted 4 months ago

“Nice web site and you can enter your vehicle info etc... But the descriptions of the items can be lacking in details. For example, I purchased a roof from my Polaris Ranger and once I received the item the directions mention the roof is not meant for long distance trailering and suggest that 60 MPH on non HWY roads was acceptable. Non ofthis was listed in the description on the UTV Direct web site. That does not really fly in a state like Texas where you travel long distances on highways with your UTV in tow.”

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Posted 5 months ago

“Good product! Just slow on shipping .”

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Posted 6 months ago

“Doors fit good but no instructions so had to figure it out.”

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Posted 7 months ago

UTV Direct is rated 4.6 based on 6,438 reviews