UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,524 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 28th June 2025

Anonymous

1287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product! Just slow on shipping .”

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Posted 8 months ago

“Doors fit good but no instructions so had to figure it out.”

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Posted 9 months ago

“It was missing pieces had to make them myself”

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Posted 10 months ago

“When I purchased my parts and paid for them, it said 3 to 5 business days. Then I received an email stating they were on backorder for almost 3 weeks. Which still I have not received.”

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Posted 11 months ago

“Shopping process wasn’t bad but when my parts started to arrive I was shorted mounting brackets for the windshield that I ordered. I’m still waiting for the missing brackets and the rest of the parts that I originally ordered. Hope to see everything soon so I can install it all.”

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Posted 11 months ago

“UTV Direct is great, FEDEX is horrible!!! I will still buy from you folks, please find another company to ship your items.”

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Posted 11 months ago

“velcro strips only partially aligned -- door windows unstable”

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Posted 1 year ago

“One of the brackets didn’t work to fit on the passenger door have to pry it apart to get it to work”

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Posted 1 year ago

“I like your product. It’s taking to long getting here.”

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Posted 1 year ago

“Like the sight. Just wish it was easier to log into and also to use my garage. I have yet to be able to figure out how to even use that feature. And login to account sucks. You have to find it. Not on the first page like most other sights.”

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Posted 1 year ago

“It was easy to find what I was looking for & make the purchase on your website... However, the product arrived with NO INSTRUCTIONS...? The online ad said "Easy Installation" but the product arrived with "0" installation instructions? it took us a few days and the assistance of our adult children to guide us to a YouTube video to find out how to install our new door bags. For the Price I would have thought some simple instructions could have been included.”

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Posted 1 year ago

“Missing Hardware”

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Posted 1 year ago

“Not on time”

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Posted 1 year ago

“Not real sure yet. Provide a 3 star. I have not received prodcut yet from an order 2 weeks ago. No tracking yet.”

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Posted 1 year ago

“Ike in your customer service has made sure I don't buy anything else. He was rude and told me he hoped I never bought anything from there again. All because one of my orders was not trackable. After he hung up on me, I called back and a sweet lady helped me out with no issues. Wish this didn't happen.”

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Posted 1 year ago

“Super UTV Direct did not warranty soft cab cover zipper. Purchased November of last year, didn't use all summer and housed in garage so no weather abuse. Called in December (1 yr warranty was up) with zero help from them. Purchased half (hard) doors from UTV Direct and cut off soft doors to "make it work". UTV Direct was very helpful and shipped out hard doors same day. Short of some bolts upon arrival but working with UTV Direct was good. Not so good with Super UTV Direct.”

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Posted 1 year ago

“My package was missing 8 - M6 truss head screws”

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Posted 1 year ago

“Did not fit as good as it should but made it work”

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Posted 1 year ago

“Ordering was easy, but I haven't received my purchase yet! It is on back order!”

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Posted 1 year ago

“Very good product but the Velcro tiedowns were too short. Otherwise, the product is very nice and high- quality.”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,524 reviews