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UTV Direct Reviews

4.6 Rating 7,037 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 7,037 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read UTV Direct Reviews
“My shipment of a cab heater is tardy and I have had no updates from UTV direct.”
Helpful Report
Posted 3 weeks ago
“Very poor customer service. Didn't ship items ordered when promised. Latest order was originally due for release October 5th and now is backordered till October 19th now..not at all happy with UTV direct.”
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Posted 4 weeks ago
“Bill Wright was very helpful and helped me with a order correction.”
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Posted 1 month ago
“Sent me the wrong item & wouldn't let me trade it back for my order cause I cut up the box🤯 u got the order right & sent me the wrong item & wouldn't exchange it🤗 can't even believe that!!”
Helpful Report
Posted 1 month ago
“You sent me the wrong part. Charged me for the return. Than charge me money for the right part you sent me. I still haven't received my refund as of yet. Wonderful business practices. NOT!”
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Posted 2 months ago
“Ordered aluminum rock/boot guards for side x side and was informed it would take 4 to 5 weeks for delivery. Did get them sooner though. Was told they were made by Rechocet. They were made of heavy aluminum and appeared to fit with one big exception, pre drilled holes DIDN'T LINE UP WITH FRAMES !!! I had to redrill which is a real pain with out aframe pattern. Very sloppy workmanship. The screws that were supplied were way too short to fit also . Luckily I always have extra screws on hand. NOT A HAPPY PURCHASE”
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Posted 3 months ago
“The speaker is to quiet you can't even tell its been installed.”
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Posted 3 months ago
“DID NOT FIT AS PROMISE”
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Posted 5 months ago
“Wiper motor has a 90° sweep and “parks” itself directly in the line of sight of driver. Both driver and passenger do not get their windshield wiped. Absolutely the dumbest, most useless product. Do not buy.”
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Posted 5 months ago
“Haven’t received what I ordered yet”
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Posted 5 months ago
“Been waiting on a return authorization for nearly a week now. When it was requested, I was informed that it could take 48 hours to receive. Still nothing”
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Posted 6 months ago
“Product was poor quality, bartacks on the snow plow strap I got looked like they were done randomly and by someone with no sewing experience at all.”
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Posted 10 months ago
“Free shipping is a scam I got billed with out my knowledge 25 bucks for a free shipping company a week after I made my purchase I will never buy from here again”
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Posted 10 months ago
“What was received wasn’t what was advertised. When I tried to get help, I was told there wasn’t additional parts even though the paper inside the package mentioned additional parts.”
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Posted 10 months ago
“Bought a product from you was the wrong product and having a lot of trouble getting anyone to contact me back to resolve the problem!”
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Posted 10 months ago
“Haven't gotten my spacers yet”
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Posted 11 months ago
“Been over a month still dont't have my doors not happy”
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Posted 11 months ago
“The package was missing hard ware actually every package was no instructions included total nightmare”
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Posted 11 months ago
“Never received my itema”
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Posted 1 year ago
“Still have not received my order. Terrible customer service”
Helpful Report
Posted 1 year ago
UTV Direct is rated 4.6 based on 7,037 reviews