UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,698 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 5th January 2026

UTV Direct 5 star review on 18th December 2025

Anonymous

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1310

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not what I ordered. False advertising to someone that has stage four cancer and trying to buy something for my dad that just had a hip replacement! I thought I was getting a used vehicle for my dad to use once he recovers and was left with two very heavy doors at the end of our long driveway 😡 I just tried calling the phone number you gave and just a generic message. No name of company or anything. I will be reporting you to the Better Business Bureau.”

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Posted 1 year ago

“Ordered floor guards for my Polaris Expedition and the mats I received don’t come close to fitting!! Now I’ll have to pay shipping to send them back!!”

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Posted 1 year ago

“I had to call directly and speak with a sales person since the website didn’t include 2024 models that I own.”

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Posted 1 year ago

“The speaker I bought works great but the rear view mirror is garbage”

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Posted 1 year ago

“The upper brackets with shock came with two right hand brackets i had to take everything that was pre assembled apart and make it work. Also no instructions in the box.”

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Posted 1 year ago

“Product is great but there were no instructions on how to put the windshield in. Had to watch YouTube to figure it out.”

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Posted 1 year ago

“The fit wasn’t as advertised and sent it back basically got nothing back on the return”

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Posted 1 year ago

“Picture of product did not accurately show what you actually get. Ordered cab heater. Pic showed cab heater with squirrel cage blower but it showed up with a pancake blower. 😠”

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Posted 1 year ago

“Sent me the wrong mounting bracket. What a pain in the ass only to find out after breaking everything apart”

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Posted 1 year ago

“We ordered a windshield for our side x side and it doesn’t fit right. It says we have to pay for shipping which they paid $50 to ship it to us. We paid over 700 and now we will only get 200 back to return it because of their policy to ship it back. They told me to sell it and I will get more than to ship it back. I will never order again from them.”

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Posted 1 year ago

“I bought a rear windshield for my wolverine rmax 2 and just dust has scratched and swirled the surface I've had a windshield for 2 years and it is in great condition but my back glass is in terrible shape in less than a month”

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Posted 1 year ago

“My order was missing the brackets”

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Posted 1 year ago

“Not custom fit as advertised.”

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Posted 1 year ago

“It was missing hardware and I unsubscribed and apparently still getting bothered by them.”

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Posted 1 year ago

“Still waiting on my parts from over 2 weeks ago”

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Posted 1 year ago

“Paid $107 to ship.my windsheild back, which I didn't order to turn around and order the one with vent. I can't believe what I paid ....NEVER AGAIN...remove my name from your data base.”

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Posted 1 year ago

“Federal Express has inexcusable service. They hand off deliveries to 3rd party contractors. Have yet to receive delivery.”

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Posted 1 year ago

“I received no updates or confirmation of my orders. Received one but have no idea where the other part is.”

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Posted 1 year ago

“Horrible customer service”

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Posted 1 year ago

“I ordered ball joints and only received 1 . Your website should indicate 1 ball joint per order. I feel ripped off”

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Posted 1 year ago

Hello, We apologize that you did not see it...but right under "Features" on that product page it does list "Ball Joint sold individually"

Posted 1 year ago

UTV Direct is rated 4.6 based on 6,698 reviews