UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,936 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

UTV Direct 5 star review on 14th August 2026

UTV Direct 5 star review on 12th August 2026

UTV Direct 5 star review on 11th July 2026

Anonymous

UTV Direct 5 star review on 30th June 2026

UTV Direct 5 star review on 9th May 2026

1333

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was missing hardware and I unsubscribed and apparently still getting bothered by them.”

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Posted 2 years ago

“Still waiting on my parts from over 2 weeks ago”

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Posted 2 years ago

“Paid $107 to ship.my windsheild back, which I didn't order to turn around and order the one with vent. I can't believe what I paid ....NEVER AGAIN...remove my name from your data base.”

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Posted 2 years ago

“Federal Express has inexcusable service. They hand off deliveries to 3rd party contractors. Have yet to receive delivery.”

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Posted 2 years ago

“I received no updates or confirmation of my orders. Received one but have no idea where the other part is.”

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Posted 2 years ago

“Horrible customer service”

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Posted 2 years ago

“I ordered ball joints and only received 1 . Your website should indicate 1 ball joint per order. I feel ripped off”

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Posted 2 years ago

Hello, We apologize that you did not see it...but right under "Features" on that product page it does list "Ball Joint sold individually"

Posted 2 years ago

“I will not buy again from you until you start shipping UPS”

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Posted 2 years ago

“I appreciate the brand but in immediate install of my soft enclosure some snaps broke.”

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Posted 2 years ago

“Lied about shipping messed my whole weekend up”

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Posted 2 years ago

“I reached out to ask if you had a windshield that would fit the Segway UT 10 crew premium. I was sent 2 links. I chose one and it didn’t fit. I had to cut the windshield bracket on both ends, and the not h the center of the glass to fit. Not happy about it, I made it happen, but wish it simply fit. Please know what your products fit.”

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Posted 2 years ago

“I overpaid on front windshield and rear windjammer. I won't purchase from you again. Your add said lowest price guaranteed, it wasn't. Too late for me, but it won't happen again.”

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Posted 2 years ago

“Product hasn't arrived no help in resolution”

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Posted 2 years ago

“Customer service is bad. Some were rude. Had to return the item and I try to order another item. And they said I could not do it until they got the other item back. So my machine is setting apart wedding or new part.”

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Posted 2 years ago

“In my opinion, it is unwise to send a “How are we doing” email to a person who Still hasn’t received the product. I highly doubt I will ever use your company again. Oh, and by the way, can you please send my rear window Now?”

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Posted 2 years ago

“I ordered a rear windshield for a 2023 Polaris RZR 1000 4 Pro XP Ultimate. The windshield is for a base model like a sport. I have talked to a couple different people about this and I will have to pay to have it sent back and even a restocking fee. I will eat this $200 and will never order anything else from UTV Direct.”

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Posted 2 years ago

“Tracking shows a sound bar as delivered but it was not. In the proof of delivery it shows the weight as 1 pound.”

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Posted 2 years ago

“Sent wrong item when I specifically gave the make and model in the comments section. They told me that i was responsible for shipping since I marked the wrong box. My Side by side is a Kawasaki Mule pro mx. There was no mule pro mx in the drop down selection. I wasn't sure so I checked the only Pro they had and left the corrrect make and model in the comments. Very nasty people to deal with. Told me it was my fault and wouldn't listen to my side. I will never ever buy from UTV Direct again. I spoke with 3 of them the last guy made threats that I have recorded and will seek legal representation. 😡”

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Posted 2 years ago

“Returned an item and they gave me the run around from the beginning Would never buy another thing from them”

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Posted 2 years ago

“Am not ordering anything else from you unless you’re the only person has it then I’ll still wait for somebody else to get it. Have a great day.”

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Posted 3 years ago

UTV Direct is rated 4.6 based on 6,936 reviews