Login
Start Free Trial Are you a business? Click Here

UTV Direct Reviews

4.6 Rating 7,037 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 7,037 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read UTV Direct Reviews
“The return policy needs a over haul for its like you want to returned something then you get questioned about it and if you dont give the right answer you will not get sent a return shipping lable, i will buy else where from now on. Also you get charged $15 if you return anything to which is bogess.”
Helpful Report
Posted 4 weeks ago
“I'm disappointed on the last purchase from UTV. I used the program that allows you to put your Year Make and model.. then looked for that part . It said it would fit my UTV. Not even close it was way to large for my RZR. I filled out the return forms to get approval. Approval for credit was approved but I am responsible for freight cost which was near $45...nuts. I do not believe this was my fault. Either the vendor sent me the wrong unit or the UTV direct program is not model specific but more generic. Either way should not be my responsibility....”
Helpful Report
Posted 1 month ago
“Was not satisfied with the mirrors getting ready to return for refund I see how this works out first”
Helpful Report
Posted 1 month ago
“Took longer than I thought it would to deliver”
Helpful Report
Posted 3 months ago
“Bought a set of arm rest for my 2024 Polaris 1000 xp pro. They didn’t fit at all as advertised”
Helpful Report
Posted 4 months ago
“Item was new production and preordered on 6/8. As soon as you shipped bumper you offer a 25% discount and did not offer me the discount. Have not received bumper yet!”
Helpful Report
Posted 4 months ago
“Purchased a winch for my Polaris crew sp 570, brand: SuperATV, thinking it would be the same as the one on SuperATV.com, but quickly ran into problems as the winch from UTVdirect wasn't "Readyfit" at all. Even their item description states: "Our winch comes complete with everything you need to fully outfit your machine." AND I listed my exact make and model, the winch came without the correct mounting plate. (another $59.99). Also it didn't come with the "Pulse bar" connector for the Polaris (another $5.57). Why did I list my make and model if I am not being warned, when placing order, that I also need more items to finally get to: "everything you need to fully outfit your machine."??? So my $375 winch went up to $441 to get it to work. Not mentioning the long cables to deal with. Should have bought directly from SuperATV if you want "Readyfit"...”
Helpful Report
Posted 4 months ago
“Website was easy to navigate. Customer service was awesome. Trying to return something is horrible. It takes forever to get a refund.”
Helpful Report
Posted 4 months ago
“Don't think I got what I ordered and it mysteriously disappeared from your website when I tried to look it back up”
Helpful Report
Posted 4 months ago
“I bought over $2300.00 worth of accessories from you and was happy with everything but the way the front windshield fit. I am not happy about paying the over $100 for shipping back. It was over $600 initially and I would think the fit would be better along the bottom side of windshield to utv. Not happy”
Helpful Report
Posted 5 months ago
“I have not received my order yet. It was due to be delivered on Feb 28 and today is March 9th and it is still not here and website is no help.”
Helpful Report
Posted 8 months ago
“Very poor description they do not fit a Segway ut10 p crew.”
Helpful Report
Posted 11 months ago
“Ordered mud guards for my 2026- They are not high enough to cover the whole area- I would not recommend ordering mud guards”
Helpful Report
Posted 1 year ago
“It would be awesome if there were precautionary like when you add a sport roof to your cart that only one other windshield works with it, definitely not the fold down one you also added that’ll leave a 10” gap between them”
Helpful Report
Posted 1 year ago
“Order process was simple;however, return services are extremely poor. Requested a return for an order and still have not received return information.”
Helpful Report
Posted 1 year ago
“You made me put in a pass word to view the tracking number. Never before out nf hundreds of on line purchases have I had trouble tracking my purchase. There were no diections on how to install the product, however I got it on and am happy if it doesn't fall off. Richard Smith”
Helpful Report
Posted 1 year ago
“Mirrors will not work with a windshield, wish they would mention that in description! Sending them back.”
Helpful Report
Posted 1 year ago
“Missing half of my order and have no update on where it is and when it will be delivered.”
Helpful Report
Posted 1 year ago
“Your promised delivery date was exceeded. We were hoping to have new equipment installed by the time we moved equipment Roth for summer but will have to wait. Very disappointing”
Helpful Report
Posted 1 year ago
“My experience: Purchased two items. was contacted one item that was no longer available. Offered other more expensive item. Declined and canceled. The second item held in shipment from 3/17 until this am 25th. I received credit for canceled item to find I was charged shipping for the other. Point of order amount was the free shipping. I could have bought item local and saved the shipping cost. I informed Bill of my disappointment but received no reply.”
Helpful Report
Posted 1 year ago
UTV Direct is rated 4.6 based on 7,037 reviews