UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,807 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

UTV Direct 5 star review on 9th May 2026

UTV Direct 5 star review on 8th March 2026

1327

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On July 2, I ordered a roof for my Ranger. I sort of forgot about it and then called at the beginning August to see where my order was. I was told it was back ordered. Again I forgot about it and called again in September. I was told someone would call me back. When they called I was told that they had been back ordered but a shipment had just come in (2 days ago) and that it would be shipped out by the end of the week. I FINALLY received my order on September 21. I understand that there are multiple things at play here but if it was backordered and they had standing orders to fill, why wait a week or more before you actually send the item out. They did offer my 2 T-Shirts for my inconvenience. Any to be fair I may order from them again as a past order came within just a few days of my purchase. It was just extremely frustrating that no one called to tell me about my order and it seems like it was just forgotten all together.”

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Posted 4 years ago

“Recently received the wrong item, sent it back and they credited me the amount without the tax I paid or what it costs for shipping. Most places send a shipping label etc.... So not happy about the shipping and taxes of over$100. To send something back. Thx”

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Posted 4 years ago

“Don't send me a tracking number until it's shipped. Been screwed on that before. Item still hasn't shipped, so not the best time to ask for a review.”

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Posted 4 years ago

“It's been almost 3 weeks and haven't got my purchase. Haven't even received email saying it's been shipped. I work in the freight business and know that it only takes a maximum of 3 days from Ohio to Tennessee. I was told that my order was in stock. Not very happy with you guys.”

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Posted 4 years ago

Hi Jason, Your order was processed the same day as it was put in so it has been 12 days, but that product is listed right where you order it that it is 2-3 weeks before shipment.

Posted 4 years ago

“The site does not even have my recent order and status on it. How is that. When I asked I got blown off. The screws broke during assembly and the screws are discontinued.”

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Posted 4 years ago

“Shipping is extremely slow. Been almost a week and still haven't gotten my item out of the door yet.”

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Posted 4 years ago

Hello! The product you have on order is listed on the site as 1-2 weeks before shipment, I hope this helps!

Posted 4 years ago

“My bumper made it here very quickly but the boxes were damaged terrible. I know it’s partially the carriers fault but heavy products need heavier duty packaging.”

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Posted 4 years ago

“Ordered snorkel kit. They said it was in stock charged my card. Then called me an hr later and said it would be48 hrs to refund my money as parts were backordered.”

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Posted 4 years ago

“Shipping is very slow”

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Posted 4 years ago

“Christy was very nice and helpful. We ended up canceling our order after waiting 9 weeks for it. May try again if they can get their suppliers to ship stock.”

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Posted 4 years ago

“Ordered over 3 weeks ago, with no update or communication.”

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Posted 5 years ago

“None of the pictures would load.”

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Posted 5 years ago

“I purchased the half doors for a Polaris Ranger 1000. Installation directions were only pictures not any explanation. A couple of bolts to install are in a very small area. Hard to get fingers in the space. Need small hands. The latches are pictured wrong. Switched sides and then a flip flop and got to work. Threads on latch bolt and nuts seemed to be of different threads. Top of left door was dented. So was a struggle of a day.”

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Posted 5 years ago

“It's been two weeks since I've ordered my product and I still haven't received it or received an email with an update.”

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Posted 5 years ago

“Ordered my exhaust for my Honda talon on the 7th of April and still haven’t received it. It’s been a month I’ve called and left messages but no response. Finally got ahold of someone that apologized and offered 10% back. My exhaust still hasn’t moved. If you can’t get the product take it off your website!”

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Posted 5 years ago

“Web and ordering wasnt bad but never a follow up email on delivery date or even a email to let you know what going on with your purchase had to call and find out that it was made to order does this email mean it being shipped or should it be at the house when I get home”

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Posted 5 years ago

“I ordered a Set Of Seizmik Doors for my 2016 Polaris Ranger and there was no installation hardware or gasket with it , now i cant install the doors I purchased.”

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Posted 5 years ago

“Took a lot of time to get my order shipped and ending up only getting half my order then 2 weeks later got the other half”

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Posted 5 years ago

“The clamps break easy. Could we maybe upgrade them to aluminum or cast? Very happy otherwise.”

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Posted 5 years ago

“It took forever to get it to take my information to buy”

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Posted 5 years ago

UTV Direct is rated 4.6 based on 6,807 reviews