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UTV Direct Reviews

4.6 Rating 7,037 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 7,037 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read UTV Direct Reviews
“the box was very poorly taped and packed, was open on delivery and not sure what's missing”
Helpful Report
Posted 1 year ago
“Floor mats I ordered for my new 2025 Cam Am HD9 KT do not fit well at all. Passenger side is not molded correctly to fit front of the floor board. Both are made to fit only if you have extra storage compartment under the seats. They only come with passenger side storage box. Yet it still isn’t molded in the front correctly. I will have to order a storage box for the drivers side in order to make this mat useful. For the bed liner mat, UTV Direct could think about shipping them flat like floor mats. Rolled up bed liner in a box has still not relax on the edges to lay flat. I have even weighed the edges down.”
Helpful Report
Posted 1 year ago
“I ordered a snow plow for my Can Am. The website said I would receive an extra wear blade with everything else. I did not. I was missing a bolt for the blade and did not receive the actual mount for the sxs. I contacted them which was pretty simple. But was told I would not receive the wear bar, they would get the bolt to me and the factory was remaking the mount. I should have been notified about the mount when I ordered the plow. Still haven't gotten the bolt. And I am extremely disappointed about their false advertising.”
Helpful Report
Posted 1 year ago
“I asked for package to be sent to a different location and it came to the billing address. It cost me $75 to reship to different location.”
Helpful Report
Posted 1 year ago
“Bought the poly upper windows for my maverick sport xmr. They fit perfectly. Great site but no shipping to Canada.”
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Posted 1 year ago
“easy to order. FedEx suxs. tomorrow makes 11 days since the order was placed”
Helpful Report
Posted 1 year ago
“Assembly instructions are terrible”
Helpful Report
Posted 1 year ago
“Ordering was easy. Shipment was quick. The LED switch for rear light bar doesn't light up like it's supposed to.”
Helpful Report
Posted 1 year ago
“The purchase process was good. However, I still havent received the product. It was shipped immediately on 6 December but the tracking hasent updated since. I have contacted customer service and they say I will get the product but I feel like it is lost in shipping.”
Helpful Report
Posted 1 year ago
“My item was not delivered on time. I called in several times and although I was promised a delivery date, UTV direct would not accept responsibility for the late delivery.”
Helpful Report
Posted 1 year ago
“Website said item was in stock and shipping would be 2-3 days. Item didn’t even ship for nearly a week.”
Helpful Report
Posted 1 year ago
“Required me to purchase axles with my rear a arms and the super ATV that make the arms don't require them when they sell them.”
Helpful Report
Posted 2 years ago
“Not customer friendly”
Helpful Report
Posted 2 years ago
“The rear windshield did not fit the opening.I have been waiting for a return label.would have gotten a exchange but was afraid I would just receive another one that didn't fit.”
Helpful Report
Posted 2 years ago
“Got my rear windshield, but it was missing hardware for install. Sent in email to customer service, then sent all pictures of the labels on packaging as requested. No response, don’t know if I’ll get parts to install it. If this doesn’t get resolved soon, I’ll never use this company again. Thanks Geri”
Helpful Report
Posted 2 years ago
“They don't show you this view of the spike brand rear fender flares when installed, I would not have purchased these had I known how they really looked on my xpedition, the fronts are fine however.”
Helpful Report
Posted 2 years ago
“The item was pretty flimsy and hard to put together. A little over priced for the quality”
Helpful Report
Posted 2 years ago
“My wife tried to surprise me with a rear bumper for our 2024 Can-Am "Defender".Even though she put in the order comments that this was for a "2024 Can-Am Defender", unfortunatley she ordered for a "Commander". I am very disapointed that she was not given a "do over" for the return shipping charges. Taking into consideration this was our first order with your company and she did enter the correct information on the vehicle, an acception couldn't have been made?”
Helpful Report
Posted 2 years ago
“You did not send instalation instructions when your ad clearly stated it came with east to read color instrctions. I had to hunt for install instructions on my own on the interent. Next time check the contents before you ship it.”
Helpful Report
Posted 2 years ago
“Still waiting on a bumper you said was in stock, when the company you get it from was closed for a week when I ordered, and come to find out it is backordered a month out. No warning and no confirmation until I had to email and call multiple times.”
Helpful Report
Posted 2 years ago
UTV Direct is rated 4.6 based on 7,037 reviews