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UTV Direct Reviews

4.6 Rating 7,037 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 7,037 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read UTV Direct Reviews
“Ordered over 3 weeks ago, with no update or communication.”
Helpful Report
Posted 5 years ago
“None of the pictures would load.”
Helpful Report
Posted 5 years ago
“I purchased the half doors for a Polaris Ranger 1000. Installation directions were only pictures not any explanation. A couple of bolts to install are in a very small area. Hard to get fingers in the space. Need small hands. The latches are pictured wrong. Switched sides and then a flip flop and got to work. Threads on latch bolt and nuts seemed to be of different threads. Top of left door was dented. So was a struggle of a day.”
Helpful Report
Posted 5 years ago
“It's been two weeks since I've ordered my product and I still haven't received it or received an email with an update.”
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Posted 5 years ago
“Ordered my exhaust for my Honda talon on the 7th of April and still haven’t received it. It’s been a month I’ve called and left messages but no response. Finally got ahold of someone that apologized and offered 10% back. My exhaust still hasn’t moved. If you can’t get the product take it off your website!”
Helpful Report
Posted 5 years ago
“Web and ordering wasnt bad but never a follow up email on delivery date or even a email to let you know what going on with your purchase had to call and find out that it was made to order does this email mean it being shipped or should it be at the house when I get home”
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Posted 5 years ago
“I ordered a Set Of Seizmik Doors for my 2016 Polaris Ranger and there was no installation hardware or gasket with it , now i cant install the doors I purchased.”
Helpful Report
Posted 5 years ago
“Took a lot of time to get my order shipped and ending up only getting half my order then 2 weeks later got the other half”
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Posted 5 years ago
“The clamps break easy. Could we maybe upgrade them to aluminum or cast? Very happy otherwise.”
Helpful Report
Posted 5 years ago
“It took forever to get it to take my information to buy”
Helpful Report
Posted 5 years ago
“Was told by a salesman via phone call that a product was in stock. product was not in stock and had to be refunded as my card was already charged. Will not be ordering from here again. Customer service was decent but frustrating that I was told a product was in stock and it wasnt”
Helpful Report
Posted 5 years ago
“The pictures of the products were difficult to use to see if everything was what I wanted. Even your customer service woman agree and clarified by manufacturers.”
Helpful Report
Posted 5 years ago
“ALL THE PARTS WERE NOT IN THE PACKAGE!!!”
Helpful Report
Posted 5 years ago
“The wench mounting kit for mule 4010 had absolutely worthless directions.”
Helpful Report
Posted 5 years ago
“My mirror arrived with mirror and directions but you forgot to include the bracket that attaches mirror to ceiling of polaris ranger. Impossible to attach without it. I looked everywhere but you simply did not include it in the package.”
Helpful Report
Posted 5 years ago
“Ordered stuff 3 days ago, sent an email excusing themselves with covid for delayed shipping, still have not gotten shipping confirmation. Will probably order from somewhere else and cancel.”
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Posted 5 years ago
“I ordered a week ago and the item still hasn’t shipped”
Helpful Report
Posted 5 years ago
Hi Roy, The product that you have on order is listed on the site as 7-8 weeks before shipment. If you have any questions you can always give us a call. Thank you!
Posted 5 years ago
“Quality of half doors was mixed. Door jam parts and nuts didn’t fit. Be ready to fabricate. Paid $600 and had to fabricate. BS”
Helpful Report
Posted 5 years ago
“I asked for the shipping to be thru UPS.....and it was confirmed by your representative. In my area Fed Ex provides extremely poor service ie: in correct deliveries, lost deliveries etc., while UPS service is always excellent. In 11 years of receiving shipments UPS has never failed while Fed Ex cannot be counted on. Thank you, Darrin Black”
Helpful Report
Posted 5 years ago
“Was promised immediate shipping on a Polaris Ranger Top over 10 days ago...still no tracking info...”
Helpful Report
Posted 5 years ago
UTV Direct is rated 4.6 based on 7,037 reviews