UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,616 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 3rd November 2025

Anonymous

UTV Direct 5 star review on 2nd October 2025

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1298

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 8 months ago

“Got exactly what I ordered and was really quick delivery.”

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Posted 8 months ago

“Kudos to the staff / Customer Service. First, I was phoned about a part that was ordered that they believed was incorrect for my vehilce. After a short discussion the order was changed. However, after receiving the product, it turns out that the information that UTV Direct was working with was incorrect. I forwarded photos of the application showing the issue, and they agreed. They issued a Return Label and the item was returned. It took a little longer to receive the credit however - almost 2 weeks.”

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Posted 9 months ago

“The part I ordered fit perfectly and was of good quality. However, the shipper (Fed-EX)took several days beyond the arrival date to get the part to me. I did track it and it sat at the local terminal for several days before it was delivered. Fed-Ex sited poor weather conditions.”

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Posted 9 months ago

“Ordering was easy,tracking the shipping could be easier”

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Posted 9 months ago

“The website was a little unclear if I was ordering the two door or the four-door but the price reflected the two door so I went ahead and ordered it. It came in. Outstanding time was in good shape when I unpacked it only issue I had is I had to cut some of the door panel and some of the style that the door panel shuts to for the window screws cause they were pinching the door from and keeping it from shutting all in all not too bad a fit. Driver side fit really well. Been fooling with the door on the passenger side have a little gap, but it seems to be quiet running down the road at 55.”

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Posted 9 months ago

“I can't leave a rating because I still haven't got my windshield”

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Posted 9 months ago

“Good Quality”

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Posted 9 months ago

“Looking forward to seeing how synthetic fairlead works”

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Posted 9 months ago

“The shopping and navigation on this site was good. However the item I ordered does not fit our Kawasaki mule although the site seemed to indicate that it would fit. We are having to return the mirror.”

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Posted 10 months ago

“Good service”

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Posted 10 months ago

“Pretty good. Always room for improvement.”

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Posted 10 months ago

“Ordering was easy enough, just can’t track my order.”

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Posted 10 months ago

“Good product”

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Posted 10 months ago

“I received my package next day. Super satisfied!”

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Posted 10 months ago

“Good product fit properly good all around service, and prices. Would use again”

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Posted 10 months ago

“Ordering was good, nice gentleman on the phone. Web site was fine easy to get around on. Shipping worked but tracking package did not. Motoalliance Highland bed cover does not sit flat on bed (won't seal) on the front side of box against cab.”

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Posted 11 months ago

“Very helpful”

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Posted 11 months ago

“Great service send hat or shirt please”

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Posted 11 months ago

“It was here fast thanks”

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Posted 11 months ago

UTV Direct is rated 4.6 based on 6,616 reviews