UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,577 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1296

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Where are tracking numbers of the rest of shipments. Haven’t recieved any in my email.”

Helpful Report

Posted 9 months ago

“Staff helped me with a return shipment without hesitation. Very fast response. Looking forward to working with them to select the correct windshield.”

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Posted 9 months ago

“The parts came within a week and undamaged, directions were lacking on installation. That's the only reason they don't get a 5 star.”

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Posted 9 months ago

“Did not use website but talked to customer service and he made suggestions which I liked. Process was straight forward and I appreciated the help.”

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Posted 10 months ago

“Gentlemen, I spoke to was very knowledgeable. Help me out a ton product came very quickly. I would recommend this company to purchase your UTATV products.”

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Posted 10 months ago

“The website was easy to use and loaded well, but considering the large variety of products, a greater ability to search specific items would be appreciated.”

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Posted 10 months ago

“Satisfied”

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Posted 10 months ago

“Fast shipping and quality parts.”

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Posted 10 months ago

“Great prices and quick shipping.”

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Posted 10 months ago

“Will review item once installed”

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Posted 10 months ago

“It's very refreshing to find a reliable vendor. Thank you.”

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Posted 11 months ago

“Excellent customer service. Live person, knowledgeable and helpful”

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Posted 11 months ago

“Ordered wrong muffler because it had two part # for the years. Description said it was for ours but was a different part #. Had to pay a restocking fee and return label fee from refund. Product nice but they should call to make sure it fits machine.”

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Posted 11 months ago

“Good Job. Thanks”

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Posted 11 months ago

“Everything showed up in a timely fashion, in feed condition and mostly defect free.”

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Posted 1 year ago

“Customer service very helpful.”

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Posted 1 year ago

“Description of one item I ordered didn't specify it was made to order.”

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Posted 1 year ago

“Had all options available for purchase grouped by my model utv, would have liked a picture of each to reference.”

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Posted 1 year ago

“Called and talked to a real person easy to order product showed up next day.”

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Posted 1 year ago

“winshields and roof all fit well on the Honda Pioneer 520 and all were delivered well.”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,577 reviews