Name: UTV Direct
Rating: 4.61

“Great service send hat or shirt please”

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Posted 1 year ago

“It was here fast thanks”

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Posted 1 year ago

“The web site is very easy to navigate and I really like the wish list. The only negative feedback I have is it would be nice to be able to ask a question about a product. Example: I purchased a rear bumper and I had a question about how it mounts and would it interfer with my dump box. I know items can be return but it is nice to know exactly what you are getting so you don't have to return it.”

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Posted 1 year ago

“Ask me after delivery has been fulfilled.”

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Posted 1 year ago

“Shipping slow. Other than that good product”

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Posted 1 year ago

“Nice windshield kinda pain putting the rubber gasket on but turned out fitting nicely”

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Posted 1 year ago

“Where are tracking numbers of the rest of shipments. Haven’t recieved any in my email.”

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Posted 1 year ago

“Staff helped me with a return shipment without hesitation. Very fast response. Looking forward to working with them to select the correct windshield.”

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Posted 1 year ago

“The parts came within a week and undamaged, directions were lacking on installation. That's the only reason they don't get a 5 star.”

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Posted 1 year ago

“Did not use website but talked to customer service and he made suggestions which I liked. Process was straight forward and I appreciated the help.”

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Posted 1 year ago

“Gentlemen, I spoke to was very knowledgeable. Help me out a ton product came very quickly. I would recommend this company to purchase your UTATV products.”

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Posted 1 year ago

“The website was easy to use and loaded well, but considering the large variety of products, a greater ability to search specific items would be appreciated.”

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Posted 1 year ago

“Satisfied”

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Posted 1 year ago

“Fast shipping and quality parts.”

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Posted 1 year ago

“Great prices and quick shipping.”

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Posted 1 year ago

“Will review item once installed”

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Posted 1 year ago

“It's very refreshing to find a reliable vendor. Thank you.”

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Posted 1 year ago

“Excellent customer service. Live person, knowledgeable and helpful”

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Posted 1 year ago

“Ordered wrong muffler because it had two part # for the years. Description said it was for ours but was a different part #. Had to pay a restocking fee and return label fee from refund. Product nice but they should call to make sure it fits machine.”

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct Reviews