UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,522 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 28th June 2025

Anonymous

1287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's very refreshing to find a reliable vendor. Thank you.”

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Posted 9 months ago

“Excellent customer service. Live person, knowledgeable and helpful”

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Posted 9 months ago

“Ordered wrong muffler because it had two part # for the years. Description said it was for ours but was a different part #. Had to pay a restocking fee and return label fee from refund. Product nice but they should call to make sure it fits machine.”

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Posted 9 months ago

“Good Job. Thanks”

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Posted 9 months ago

“Everything showed up in a timely fashion, in feed condition and mostly defect free.”

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Posted 10 months ago

“Customer service very helpful.”

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Posted 10 months ago

“Description of one item I ordered didn't specify it was made to order.”

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Posted 10 months ago

“Had all options available for purchase grouped by my model utv, would have liked a picture of each to reference.”

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Posted 10 months ago

“Called and talked to a real person easy to order product showed up next day.”

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Posted 10 months ago

“winshields and roof all fit well on the Honda Pioneer 520 and all were delivered well.”

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Posted 10 months ago

“Would have ordered wrong part had I not called in I am new to off roading and Utvs.”

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Posted 10 months ago

“The instructions not easy”

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Posted 10 months ago

“Ordered a mirror kit for my Honda Pioneer consisting of 2 side mirrors and a rear view mirror. The kit was cheaper than ordering separately. The kit arrived on time however there were no directions at all for installation. I figured it out but it took a minute.”

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Posted 11 months ago

“Received part in timely manner. Packing was good, easy installation. Website worked well. May be buying a street legal kit soon. Thx”

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Posted 11 months ago

“The parts that I ordered were on back order, your people let me know and I was promptly refunded”

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Posted 11 months ago

“not many if any items for a 2024 Can Am”

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Posted 11 months ago

“It was quite easy to find the seat covers that I wanted for my Ranger and I appreciated your reaching out to get a picture to make sure that I was getting the right ones. I rarely if ever give an excellent review but you came as close as anyone has.”

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Posted 11 months ago

“The goods showed up at my door quick”

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Posted 11 months ago

“Shopping was great just waiting for delivery”

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Posted 11 months ago

“Package came fast and good customer service”

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Posted 11 months ago

UTV Direct is rated 4.6 based on 6,522 reviews