UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,524 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 28th June 2025

Anonymous

1287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every thing was fine except the hardware for the windshield was missing 3 of the nuts”

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Posted 1 year ago

“Returned a purchase and was charged 101.00 dollars shipping was quoted 30 to 40 . Kinda disappointed. But worked with me as product did not fit my machine.”

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Posted 1 year ago

“Was very professional! And very helpful.”

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Posted 1 year ago

“Great product. Heats cab better than expected. Installation pictures need to be updated. Didn't match my xp 1000”

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Posted 1 year ago

“Everthing was as described no problems”

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Posted 1 year ago

“I like the short time I waited to get my package”

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Posted 1 year ago

“It was easy to find what i needed”

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Posted 1 year ago

“Good quality products however slim pickings for the pioneer 520. Wish they had more for my utv. Products arive undamaged and quickly.”

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Posted 1 year ago

“Purchased a DOT glass windsheild for my C. F. Moto Z-Force 950 H.O. EX. It came in a timely manner with no damage. There were no assembly instructions or parts list included. I am very mechanically inclined so i had no issue with install but wondered how others might make out. At checkout i could not make either coupons or discounts work.”

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Posted 1 year ago

“Sale person was very knowledgeable about the product thanks”

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Posted 1 year ago

“The website could be easier to navigate. Having to either pick the machine and sort through all the parts. Or pick the part and sort through the machines is not the most ideal. But my parts came way faster than expected, and customer service was great. The instructions were damaged in shipping and they were quick to identify which ones I needed and to send it to me.”

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Posted 1 year ago

“I ended having to return item thru no fault of yours the return and refund went smoothly Thanks Jim”

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Posted 1 year ago

“Issue with lift gate service that was selected not being an option for shipper. Amount for this service was refunded and we worked out way to pick up delivery.”

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Posted 1 year ago

“Quick and easy delivery time. Y'all might want to think about addressing the customer by their name and not ("") in the email. Thanks, Ford”

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Posted 1 year ago

“I found what I needed through an internet search when it turned up your webpage. I then ordered what I was looking to purchase”

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Posted 1 year ago

“Good customer service pleased with the products.”

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Posted 1 year ago

“Nice we got two from you in this last month Would have been nice to have had the rubber seals already on the frames I may have to buy another one due to inexperience putting them on and messing up a portion of the first one Did get the second one to cooperate”

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Posted 1 year ago

“Fast delivery; but a bit skechy on the instructions.”

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Posted 1 year ago

“Got my order pretty quick”

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Posted 1 year ago

“Everything that I got works great fast service and very good customer service the only thing that you could improve on is when you get your product the boxes look pretty horrible but nothing was damaged thank you for all your help”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,524 reviews