UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,524 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 28th June 2025

Anonymous

1287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though I have navigation problems in any website, I still managed to find my way around through utvdirect”

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Posted 1 year ago

“Sales person was very helpful, the tires I wanted were on back order but he helped me find a suitable replacement.”

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Posted 1 year ago

“Customer service is fine. Aftermarket mirrors were of poor quality.”

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Posted 1 year ago

“Please use a different shipping company as my order got stuck in Alabama for 9 days and took almost 3 weeks to receive after it shipped.”

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Posted 1 year ago

“We ordered the stretch cargo netting for our new CFMOTO. Haven’t installed it yet, but it’s definitely going to be its weight in gold”

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Posted 1 year ago

“The items we purchased and used were as described. No issues there…the hardware for the roof was a bit challenging, need a stronger hand. I would have given 5 stars if the return system were different. One item we purchased was not what we ended up needing. In attempts to return, the cost is half the item’s actual cost, not feasible at all! This item could be repackaged in a box half the size it was shipped in but then it wouldn’t be in the original packaging needed for the return. In addition to the $96 shipping charge, there’s the restocking fee. It’s unfortunate the return process makes it not beneficial to even return. Not sure I’ll order here again.”

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Posted 2 years ago

“Everything was smooth in the transition from one old mirror to two new side view mirrors. The directions maybe could have been a little xlearer but it was fine with a little thought put into it!”

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Posted 2 years ago

“I try to order from you guys all the time wish the system could save my vehicle information so i did not have to enter it all the time”

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Posted 2 years ago

“The UTV Direct website is easy to use.”

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Posted 2 years ago

“The website could be improved as far as ease of finding parts and equipment... "Amazon" is easier to search on! Your customer service techs are MOST HELPFUL!”

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Posted 2 years ago

“Utv was good. Product didn't have enough weatherstripping to go all the way around the windshield. Windshield seems to be really well built. Installation instructions for install were good but no wiring instructions which made it really difficult. Luckily I have wore many different stereos and other car assesories so I was able to figure it out. If you have not I wouldn't recommend buying.”

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Posted 2 years ago

“Product is well made and came with proper hardware although there was one bolt/nut missing. Instructions should have been more in depth and a phone # in case help is needed or missing parts needed.”

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Posted 2 years ago

“Need installation instructions sent withe the product”

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Posted 2 years ago

“ordered after finding the product i wanted and it was at my door in couple of days. very quick service.”

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Posted 2 years ago

“Relatively quick delivery, the item ordered arrived in new condition.”

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Posted 2 years ago

“Ordered product because it said in stock and then once I purchased it was backordered for week and a half. Talked to customer service and they explained what happened. And went out of there way to figure out the problem”

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Posted 2 years ago

“Everything showed up quick and packaged well”

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Posted 2 years ago

“It’s easy to input the year model and make to narrow your search for whatever you’re searching for very convenient and save’s lots of time. Super and simple”

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Posted 2 years ago

“Customer service was very helpful in an exchange for the correct part.”

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Posted 2 years ago

“Super easy and would order from them again!!!”

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Posted 2 years ago

UTV Direct is rated 4.6 based on 6,524 reviews