UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,577 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1296

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a heater, haven't gotten it installed yet, but will evaluate it when I do”

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Posted 1 year ago

“Haven't received light yet but everything else has arrived quickly and easily.”

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Posted 1 year ago

“I am pleased how fast it was shipped to me , but wish it dont have to be hooked up in the back and hooked up with a shutoff valve to the other radiator hose but doesnt!”

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Posted 1 year ago

“Found me a replacement part. Worked perfectly. Keep up the good work.”

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Posted 1 year ago

“It was all good”

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Posted 2 years ago

“Found all of the parts that I needed”

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Posted 2 years ago

“The service and the quality was okay but the directions the pictures and stuff are kind of dark and you couldn't see to really tell what was going on”

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Posted 2 years ago

“service was good”

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Posted 2 years ago

“Needs to be more specific on what each item fits.”

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Posted 2 years ago

“Everything was good. The rear bumper for my Can-am Commander looks good, order came in fast and it went on easy I'm happy with the whole think.”

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Posted 2 years ago

“Even though I have navigation problems in any website, I still managed to find my way around through utvdirect”

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Posted 2 years ago

“Sales person was very helpful, the tires I wanted were on back order but he helped me find a suitable replacement.”

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Posted 2 years ago

“Customer service is fine. Aftermarket mirrors were of poor quality.”

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Posted 2 years ago

“Please use a different shipping company as my order got stuck in Alabama for 9 days and took almost 3 weeks to receive after it shipped.”

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Posted 2 years ago

“We ordered the stretch cargo netting for our new CFMOTO. Haven’t installed it yet, but it’s definitely going to be its weight in gold”

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Posted 2 years ago

“The items we purchased and used were as described. No issues there…the hardware for the roof was a bit challenging, need a stronger hand. I would have given 5 stars if the return system were different. One item we purchased was not what we ended up needing. In attempts to return, the cost is half the item’s actual cost, not feasible at all! This item could be repackaged in a box half the size it was shipped in but then it wouldn’t be in the original packaging needed for the return. In addition to the $96 shipping charge, there’s the restocking fee. It’s unfortunate the return process makes it not beneficial to even return. Not sure I’ll order here again.”

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Posted 2 years ago

“Everything was smooth in the transition from one old mirror to two new side view mirrors. The directions maybe could have been a little xlearer but it was fine with a little thought put into it!”

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Posted 2 years ago

“I try to order from you guys all the time wish the system could save my vehicle information so i did not have to enter it all the time”

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Posted 2 years ago

“The UTV Direct website is easy to use.”

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Posted 2 years ago

“The website could be improved as far as ease of finding parts and equipment... "Amazon" is easier to search on! Your customer service techs are MOST HELPFUL!”

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Posted 2 years ago

UTV Direct is rated 4.6 based on 6,577 reviews