UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,577 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1296

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website could be easier to navigate. Having to either pick the machine and sort through all the parts. Or pick the part and sort through the machines is not the most ideal. But my parts came way faster than expected, and customer service was great. The instructions were damaged in shipping and they were quick to identify which ones I needed and to send it to me.”

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Posted 1 year ago

“I ended having to return item thru no fault of yours the return and refund went smoothly Thanks Jim”

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Posted 1 year ago

“Issue with lift gate service that was selected not being an option for shipper. Amount for this service was refunded and we worked out way to pick up delivery.”

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Posted 1 year ago

“Quick and easy delivery time. Y'all might want to think about addressing the customer by their name and not ("") in the email. Thanks, Ford”

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Posted 1 year ago

“I found what I needed through an internet search when it turned up your webpage. I then ordered what I was looking to purchase”

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Posted 1 year ago

“Good customer service pleased with the products.”

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Posted 1 year ago

“Nice we got two from you in this last month Would have been nice to have had the rubber seals already on the frames I may have to buy another one due to inexperience putting them on and messing up a portion of the first one Did get the second one to cooperate”

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Posted 1 year ago

“Fast delivery; but a bit skechy on the instructions.”

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Posted 1 year ago

“Got my order pretty quick”

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Posted 1 year ago

“Everything that I got works great fast service and very good customer service the only thing that you could improve on is when you get your product the boxes look pretty horrible but nothing was damaged thank you for all your help”

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Posted 1 year ago

“Dealing with UTVDIRECT has always been top notch. Definitely will continue to use this company.”

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Posted 1 year ago

“great service”

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Posted 1 year ago

“Very prompt service”

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Posted 1 year ago

“Products are good, very helpful if you call in and order. Hard to find items on web pages.”

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Posted 1 year ago

“Website was very good. Shipping was SUPER fast. Great product as well. Excellent experience. Will definitely shop again with them !”

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Posted 1 year ago

“Every thing seems to be going well”

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Posted 1 year ago

“A little disappointed regarding fit does not pull very tight but the product was not too expensive”

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Posted 1 year ago

“The product is working great and was a perfect fit. Thanks again”

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Posted 1 year ago

“Great selection of products. Nice that you can select machine to narrow it down- but after a couple pages, that machine selections goes away. So you have to start all over again. But overall- the products I've purchased- Spot. On. great products. Good install instructions. Great fit and finish. Very happy with the results.”

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Posted 1 year ago

“Product was as described good value for money”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,577 reviews