UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 5,729 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 5,729 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 20th April 2024

Anonymous

UTV Direct 5 star review on 15th April 2024

Anonymous

UTV Direct 5 star review on 14th April 2024

Anonymous

1133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks you!”

Helpful Report

Posted 2 years ago

“great product directions need to be a bit clearer maybe do a youtube video on the installation of the product”

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Posted 2 years ago

“All items were received as expected”

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Posted 2 years ago

“Easy manuvor, Great Products”

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Posted 2 years ago

“The UTV roof arrived in good shape and fit the machine well. However, the box nearly came open during transit. Only one side and two staples on an adjacent corner were still holding the lid on. No straps or bands appear to have been placed around the very large and cumbersome box. No telling what would have happened if the lid had come completely off.”

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Posted 2 years ago

“Good website and fast shipping. The product is awesome, but the installation instructions were horrific. But UTV direct didn’t write them so not your fault.”

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Posted 2 years ago

“I received my order in a timely fashion and communication when I had a question was answered and followed up by them.”

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Posted 2 years ago

“Fast Shipping, and great Customer Service. The only complaint I had was my order was split into multiple shipments and I only received shipping information for 1 of the 3 packages. Customer Service responded swiftly with the other shipping information after I reached out.”

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Posted 2 years ago

“Should have updates on special orders. Not just repeat what it says on the listing when contacting them by phone.”

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Posted 2 years ago

“everything was fine with complete plow/mount/winch order, but it would have been better if there was tracking info available on all pieces which were separately shipped.”

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Posted 2 years ago

“Still waiting on the balance of my order. Never have gotten plow blade”

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Posted 2 years ago

“Great service poor communication on delivery without follow up.”

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Posted 2 years ago

“UTV is a great company to work with. They are quick to respond to questions and provided lots of useful information.”

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Posted 2 years ago

“Windshield coating very durable, I went through some ruff brush and it didn’t leave any scratch marks. I recently bought a soft doors kit and the windshield mounting straps do not match up where the Honda cut outs for an OEM windshield mounts would go. This would be a good improvement for future customers.”

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Posted 2 years ago

“Navigating through the site was easy but could improve just by adding more specs etc on the products. Overall would recommend to friends and family”

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Posted 2 years ago

“Video online didn't show the drivers side and it so happened that it was the harder side to do because of the drivers seat”

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Posted 2 years ago

“Easy to view lots of options”

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Posted 2 years ago

“installation instructions for the winch/snowplow combo aren't very clear for Gator 560. Controler, and wiring location. I figured it out after several tries.”

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Posted 2 years ago

“Good prices. Great selection. Easy to find right parts for right equipment.”

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Posted 2 years ago

“Ordering process was easy. But when i emailed about a question it wasnt answered at all they just sent over the instructions”

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Posted 2 years ago

UTV Direct is rated 4.6 based on 5,729 reviews