UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,438 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 27th April 2025

Anonymous

UTV Direct 5 star review on 26th April 2025

Anonymous

1274

Anonymous

Anonymous // 01/01/2019

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“Website was easy to use and the delivery was Buick👍”

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Posted 1 month ago

“I ordered a SuperATV lift kit for my 2023 Polaris Ranger sp570 midsize crew. It was easy to navigate the site and find the correct fit. They just need to know the make and model of the ride you're buying for.”

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Posted 1 month ago

“Great customer service. The manufacturer messed up my part and they helped make it right. Will continue to buy from them.”

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Posted 1 month ago

“Good product would recommend it”

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Posted 1 month ago

“very easy to find and purchase the plow I was looking for. All parts arrived on time and in good conitions. No issues, Would purchase from them for all my parts needed”

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Posted 1 month ago

“Good great pk”

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Posted 1 month ago

“delivered and installed as designed”

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Posted 1 month ago

“Had an issue with an order and customer service did a great job correcting it.”

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Posted 1 month ago

“I was looking to order doors for my 2021 Polaris Ranger. They were out of stock but I was contacted as soon as the were in stock. I ordered and they were at my door they next day! Very impressive! Doors fit and installed as advertized.”

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Posted 1 month ago

“Best price, great product, and parts fit. They even called me right after I placed the order telling me.they changed my order because I ordered the wrong part. I was grateful, that saved me the hassle of returning and reordering.”

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Posted 1 month ago

“Recently I purchased a 2024 Yamaha Wolverine X2. I have purchased numerous items, from UTV, for my new toy. The purchasing experience has been very easy and positive. I’ve been extremely happy with all the items I have purchased. The quality of the products is excellent and installation has been very easy. Thank you”

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Posted 1 month ago

“great service !!👍👍”

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Posted 1 month ago

“Nice people, good product, very helpful”

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Posted 1 month ago

“Havent received my order yet, but was pleased with ease of ordering.”

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Posted 1 month ago

“great prices, friendly sales people,and my new windshield arrived in 48 hours, and I live truly in the middle of nowhere!!”

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Posted 1 month ago

“Great delivery, fast, accurate order safely packaged.”

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Posted 1 month ago

“Have ordered several items from UTV direct over the years. They carry a wide range of products for a variety of machines and have delivered accurately and efficiently each time.”

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Posted 1 month ago

“Site has good selection and prices. The free shipping is great. I would recommend sending better confirmation/receipt emails when a purchase is made.”

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Posted 1 month ago

“I had a problem with my order. I contacted customer service and spoke to Bill Wright. He was very professional and handled my problem quickly. Great customer service. Buy with confidence as these people stand behind their products.”

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Posted 1 month ago

“My experience: Purchased two items. was contacted one item that was no longer available. Offered other more expensive item. Declined and canceled. The second item held in shipment from 3/17 until this am 25th. I received credit for canceled item to find I was charged shipping for the other. Point of order amount was the free shipping. I could have bought item local and saved the shipping cost. I informed Bill of my disappointment but received no reply.”

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Posted 1 month ago

UTV Direct is rated 4.6 based on 6,438 reviews