So far, not too pleased. Minor communication problems, like saying they will phone back and don't. Now that the boiler has been fitted (all done when stated so well done) workmen left finger marks all over one wall and now the shower water flow is extremely poor. VHS guy said I needed to change the shower head. Can't really see how this would help, especially as the salesman was confident that the water flow would be perfect in our property. The text now is to see how VHS services deal with this problem. Will be back to this site to post further reviews. Problems occur but it's all about how they are dealt with!