Update from my previous post. Had a call from VHS, (didn't get the name of the young lady unfortunately as she was extremely helpful) about setting up a time for the electrician to install the internet thermostat so I mentioned the problems I was having with the poor flow in the shower. She was genuinely concerned and immediately sent an email to their installation supervisor who she said would contact me today, so waiting for the call. As I said in the last post, it's about how problems and concerns are dealt with, so will update this post later.
7 years ago
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