EXCEPTIONALLY POOR SERVICE, BORDERING ON SCAM. In March, I saw an add in the newspapers, an offer for a mixed plants purchase. It clearly said delivery in May - so I sent off my cheque. It is now mid May, subsequent 2 emails informed me that delivery is expected in late June. I have tried to cancel the order but my emails are not answered and when you phone customer service - you just wait in the queue for eternity (7p per minute + your own connection charges), so I have not been able to speak with anyone and even possibly swap the order for something that could be delivered now. I strongly advise against using this company, especially having now also read poor reviews of their products. I will also be writing to the newspapers about my experience - I know they survive from advertising, but I'm sure they can find a more reputable company to promote.