Having just had yet another conversation about my order which has not yet arrived I am no further forward. Bot only does it take ages to speak to someone then it it some smart person who tells me it is the snow that has affected the lateness of the plants and that they don't grow with hats and scarves on. They are growing them to order and seem totally inadequate to cope with varying weather condtions. The person however did tell me they had been dispatched to which I told him they hadn't arrived yet, he then informed me he wasn't the postman. I can only suggest they this company improve customer service and the process of supplying plants as I wont be recommending to anyone