Horrible horrible service ! I have reached out to customer service 3 days in a row and nothing. I called again today and actually spoke with someone and was told I would get a return authorisation emailed so I can return a brand new defective product. But then the email said they will review my concern and make a determination on how/if to proceed?! What! The $35 vape was defective and never once used- I even sent them a video as proof. So disappointing DO NOT ORDER FROM THEM!!
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