I have never given a negative review until now…
I purchased replacement number plate lights and discovered when they arrived that they don’t come with screws and the design is such that whilst they look nice they are not the same shape as the originals which could lead to water ingress etc.
I approached the company and it took 3 different people and 3 emails to get my point across, only to be told it’s how they are and the old screws will fix them in place (they don’t because the new lights are not recessed like the originals and therefore renders the old screws too short and proud of the lights.. why would I want that? And who would want to use the old screws that may be corroded etc?
Their resolve was to send them back if I wasn’t happy… my resolve is write this review to say how disappointed I am in this very poor quality control issue in what seems to be around an inferior product passed off as quality. Personally I’d have at least apologised for this lack of care to a customer. A waste of time and money on my part.
I won’t send them back because, as an engineer I can make them work but why should I have to?
Poor design and attention to detail has lead to this review…
I’ve enclosed the pics of the originals and the replacements.
2 years ago
Vee Dub Transporters has a
4.7
average rating
from
5,457
reviews
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