I searched the city I was in on Vertoe and found what I thought would be a nearby location to store a bag. The app refused to share the exact address of the location until I had made a reservation but I saw the free cancelation advertised elsewhere and figured that in the worst case I would just cancel my space and try again. I went through the effort of setting up my account and paying only to find out that the location was in fact a 45 minute walk away. I had made the reservation for 15 minutes from the point of booking to make sure I could quickly drop off my bag, thinking it would be nearby. When I went to cancel my reservation I was then told that a reservation cannot be refunded within an hour of the reservation starting.