i'd never heard of vertoe. i discovered it while facing the dilemma of what to do with my and my daughters' bags in LA while we waited out the hours—8 of them—before we could get into our rented airbnb. a quick search introduce me to vertoe and competitors. i chose vertoe because of the reviews and because i found a participating facility about .019 miles from our rental. the app works flawlessly. we were booked and knew the address w/in minutes. the facility, a nearby laundromat, was staffed by friendly, helpful people who knew exactly why we were there. they had blue numbered tags that they adhered to each of our bags and suggested we photograph for proof and identification. they checked my ID, walked back our bags, and we were freed for the day. highly recommend this efficient, cost-effective, smart system. it's also a benefit to the small businesses who get an additional revenue stream.