Dear whomever may be concern . I am extremely dissatisfied and dessapointed on the website and also the storage facility that stored my luggage. I was taken advantage my misleading information on the website that allowed the storage facility to charge an ridiculous amount. A total of $48 . In the website 5.95 was advertised. I have contacted the storage facility many time ..spoke to different people to no advantage to a possible refund. This website mislead us by not providing an accurate rate . I try to find a number to speak to someone in customer services..no number was found.